REFUND & EXCHANGE POLICY
Torque Threads Return & Exchange Policy
At Torque Threads, we ride for 100% satisfaction—no excuses. If your gear isn’t hitting the way you hoped, we’ve got your back.
🏍️ How Returns & Exchanges Work
Because every item is custom printed just for you, we don’t issue cash refunds. Instead, we offer:
✅ Store credit or exchange toward a different size, style, or design.
✅ Fixes or replacements if there’s an issue with print, quality, or sizing error on our end.
🚨 Not feeling your purchase?
Just reach out within 14 days of receiving your order:
📩 Email or message us:
torquethreads@torquethreadswear.com
Let us know your name, order number, and what went wrong. Pics help us move faster so we can get you taken care of.
🔁 Exchanges & Credits
Once approved, you’ll receive a credit code to use on any item of your choice or we’ll exchange it for something that fits your vibe better.
💯 Our Promise
If it's something we can fix—we will. If you’re not happy, we’re not done. Torque Threads is built by riders, for riders, and we stand behind every stitch.